Our guarantee & perks for customers
Our customers’ needs, preferences, and experience is valued at VanGo Auto which have them returning for repeat business. Communication is key at VanGo – customer are in the loop. Customers drive away from VanGo with confidence in their repair and trust they were treated fairly. We often say, once a customer walks through VanGo’s doors, they stay with us. This is because of our dedication to serve them with goodness and efforts that go over and beyond for a customers’ car. VanGo takes pride in our detailed work and are evidential-based in our recommendations. Our promise to our customers and to our team is front and center – this heartbeat is what makes our shop successful.
Crystal, the co-owner of VanGo has deep roots in social services. Her entire career prior to joining forces with her partner Jordan, has been serving the community and those in need through nonprofit organizations. Giving back is near and dear to the couple’s heart. VanGo serves the community through keeping people safe on the roads; however, it’s important to extend generosity even further. A few ways VanGo donates to the community is through –
Jordan has been servicing my cars for years and I can say that he knows cars and how they work and how to repair them. He’s like a car whisperer; he listens to cars and they listen to him as well. His ability to diagnose what is wrong and to solve even the most challenging problems is extraordinary. The other thing I love about taking my cars to VanGo is that Crystal and Jordan truly live out their desire to provide warm, friendly and caring service that is rooted in authentic and trusting relationships. Every time they call or I am there to drop off, even sometimes when the repairs required might be bad news, my day is a little better and my smile a little wider. – AJ
I was slow to bring my badly running van anywhere, a little pessimistic that anyone really understood the uncommon 1.9L motor. VanGo replaced messed up vacuum lines, and knew about oxygen sensor wire issues. Now after 500 miles it’s still running great and I’m confident to head south again this winter. And they had been helpful with recommendations on a couple items even before I ever brought it in. Thumbs up. – Bruce
I happened to fall upon VanGo with my car that had a sick throttle. Just wanted to say thanks for your warm response, service and helpful advice. I ended up getting the vehicle fixed at the dealer via recall warranty, upon VanGo’s recommendation. I must say how blown away with the professional manner and personal concern. It is very heartwarming to know good people and businesses still exist in modern society. With that I am happy to share this story with my family, friends and colleagues, and will refer them to your awesome little shop on West 7th. – Grady
Jordan is a terrific mechanic and is someone you can trust. He always calls and tells you what he has found. He also goes over options to make sure that you are comfortable with a plan to get the problem fixed. He talks to you as a friend and does not try to up sell you to get more sales. If he says that you should do something, you can rely on it that it is true. He has been working on my cars for over 10 years and I am glad to see he is in a convenient location. Welcome to West 7th! – Bob
We had a number of issues with our car, so we brought it into VanGo. One of the major problems resulted in a loud, almost deafening, noise from the front driver side wheel when you hit highway speeds. He made this repair, along with a number of other unrelated repairs that were no surprise to us. Now it’s almost eerie how much quieter and smoother the car drives now. The car is running great and VanGo even went the extra mile to try to keep the costs down, where reasonably possible (prices were around where you would expect them to be). I would recommend this mechanic if you are looking for quality work and a friendly face. – Matt