Promise to Quality and Care
VanGo Auto’s History –
In 2017, husband-and-wife duo, Jordan and Crystal Frank-Shannon founded VanGo Auto. They were motivated to leverage their expertise in the automotive, business, and service sectors to make life easier for others. Initially, VanGo Rental, a sister company, focused on renting out VW Vanagon Campervans to the community. While VanGo Rental thrived during the pandemic years and became a popular niche service in the Midwest, VanGo Auto required additional resources to grow into a midsize company in 2022, leading to the decision to discontinue rentals and complete a building expansion.
VanGo’s Philosophy –
Currently, VanGo Auto is a leading modern-day German and import auto repair shop. Customers value the personalized approach they may not find at dealerships, combined with the expertise of master technicians. VanGo’s service model sets itself apart from typical auto repair shops. While most shops pay technicians based on the number of jobs completed, which drives them to rush through tasks, VanGo believes in a different approach. We offer our technicians a competitive salary, eliminating the stress of speed and fostering a culture of teamwork and high-quality work. This approach is beneficial for staff’s wellbeing and produces positive results for customers and their cars.
VanGo’s Staff –
Jordan – Co-Owner
* Worked on German cars his entire career
* Good at – fixing VW Vanagons, high kicks
* Family – wife – Crystal, young daughter – Ivy, shop dog – Sunny
* Favorites – Van trips, being outside
Crystal – Co-Owner
* Previous life – social services, housing/shelter director
* Good at – managing and organizing, listening
* Family – Jordan and Ivy. Still likes Jordan after day/night/always together
* Favorites – Nature, international travel, anything different, learning
VanGo is enhanced by having a cohesive team – Kristyn, Maxx, Edward, and Sandy are in VanGo’s family. There is a culture built at VanGo that is centered around goodness and care to all. The Frank-Shannons are grateful to have quality staff who successfully commit to the VanGo promise.