FAQs

Why are Vanagon rental prices higher than some other rentals?


VanGo Auto’s VW Vanagons are classic vehicles and with that comes a cost due to the many upgrades and proper repairs to keep these cool rides operational and on the roads. Ensuring customers are happy and safe driving these rentals is a top priority. In addition, the initial cost of purchasing a quality VW Vanagon Camper is on the higher end, VanGo outfits the rentals with clean and quality gear and VanGo pays for extra RV insurance to protect the customer and Vanagon rental.

Why are there strict Vanagon rental rules?


Please read the Terms and Conditions here. It is important you are informed of your responsibilities. Renting a Vanagon is a privilege and with that comes renter responsibility.

Is renting a VW Camper good for families?


Absolutely! The owners have a dog and a baby and they love creating memories together in the Vanagon. Older children will fight over the top bunk (aka the fort). The space is perfect for four people.

How is the Vanagon insured?


No need to purchase your own separate and special RV insurance binder, VanGo carries a RV insurance policy that is in place for protection in case of Vanagon incident.  Although, if you have auto insurance, we require you to use that as a primary insurance and our RV insurance as a wraparound/secondary insurance to add even more protection for everyone/everything involved. More coverage means better coverage for you.

Why does VanGo Auto restrict their Vanagon rentals to the Midwest region – MN, WI, ND, SD, IA, IL, IN, and MI?


Because these are 1980s vans, it’s important to keep these gems closer to home. They are safe and reliable; however, if any breakdown did occur, we could better take care of you and take care of our classic Vanagons. Also, there’s so much to explore in the Midwest – enjoy what we have in our own backyard!

How does the VW Vanagon drive?


Vanagons drive with ease and have an awesome turning radius. Don’t worry about lugging a huge cumbersome boat around, the Vanagons are much more forgiving than that. They are a little long and the driver sits over the wheels, so pay attention to your turns and take them a little wide. Within our fleet, we have both automatic and manual transmissions.

Why is there a minimum rental of 2-nights on the off-season and 3-nights on the high season?


After each customer returns a Vanagon rental, we not only take a lot of time detail cleaning all the gear and the Vanagons but we perform a very thorough inspection on each camper. Because of this intensive process, short-term Vanagon rentals do not make sense.

How do cancellations work?


Vanagon cancellations greater than 60 days are subject to a $50 fee. Cancellations anywhere from 30-60 days are subject to a $250 cancellation fee. Cancellations under 30-days are subject to either 50% of the reservation cost or $250 (whichever is greater). Renters are charged 100% of the reservation cost if there is a cancellation or no show within a 24-hour period of the scheduled trip.

Do we offer one-way Vanagon rentals?


No, not at this time.

Why is there a limit on free miles (150 miles averaged per day)?


We want renters to treat these vintage Vanagon vehicles with a little TLC. VanGo Auto renters get 150 free miles averaged per day. You can have longer mileage days by paying the extra mileage ($0.35 per mile) or just driving less the other days. All we ask is that you don’t push the Vanagons too hard and take a few rests if you have longer mileage days. We want these campers to be good to you and the next Vanagon renter.

How does Vanagon check-out and return work at VanGo Auto?


You state your desired date and time to check-out a Vanagon rental (between 8:30am-5pm) during your reservation booking. The time chosen will set the time in the day in which the Vanagon will be returned on your return date. Please be prepared for a 25-30 minute orientation as well as check-out paperwork. If the Vanagon rental is returned later than the agreed upon time, you may be subject to a $50/hour late fee.

Can you explain the deposit and what that is for?


A $1,000 security and cleaning deposit is required. There will be a full inspection of the Vanagon and gear to ensure there is no damage, missing inventory, or excessive cleaning. If all is good, the deposit hold is lifted after inspection (typically 24-36 hours later). If there is a need for VanGo Auto to charge you, we will discuss this charge with you.

What happens if we breakdown?


Although a thorough Vanagon inspection is performed and any needed repairs are completed before a Vanagon rental is released to a customer, it is a good reminder to understand these are vintage vehicles. In the unlikely event there is an issue, we are available to the VanGo Auto renter to help resolve the problem. In the event you need a repair, we have relationships with repair shops throughout the Midwest and will hook you up with a speedy resolution. In the rare occasion that the repair will take more than a day, we will either provide a replacement vehicle or refund the remainder of the trip and assist with changes in your itinerary.

Is off-roading okay in the Vanagons?


All of the Vanagon rentals are 2-wheel drive and not suited for unpaved roads or off-roading. Please stay on paved roads or well-graded and well-cleared forest service roads (also, tree branches are not nice to the fiberglass top).

Can I bring my dog?


Yes! One dog is allowed. There is a $250 dog deposit. We recommend to add the VanGo Auto dog add-on package (with a seat cover, dog bed, pet dishes, treats, etc.) if you choose to travel with your pup. Excessive mess on the seats will be charged for the extra cleaning. Please be transparent with us about traveling with your furry friend, otherwise there is an extra fee for not disclosing this information.

What is required to drive a VanGo Auto Vanagon rental?


Drivers must be 25-years old or older, have a valid driver’s license, and agree to the VanGo Auto Terms and Conditions.

Where can I camp in my Vanagon rental?


We suggest that you book your campground in advance especially in the high season and/or weekends. If you are searching last minute, we’ve compiled some sites to help, we recommend checking out private parks and campgrounds, US National Forest Campgrounds, US National Forest Dispersed Camping (IE no campground), & state campgrounds. If you are having no luck, check out a free/no reservation campground or lot at boondocking. You can always check out www.AirBnB.com for private land to stay on or sites like HipCamp. Each of VanGo Auto’s Vanagon rentals will have a pre-paid state park pass for Minnesota and Wisconsin. VanGo Auto wants our Vanagon renters to enjoy the parks and all that there is to offer.

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